havengroup.apps@gmail.comOr goldsmasher1981@gmail.com 

Ph 021552077 nz

Privacy Policy — Haven Group

Last Updated: July 30, 2026

1. Overview

This Privacy Policy applies to Haven Group ("Company," "we," "us," or "our"). It outlines how we collect, use, store, and protect personal information across all operations—including client website development, digital agency services, and mobile applications published by or developed through Haven Group on the Apple App Store.

2. Information We Collect

A. Agency & Website Development Clients

When you engage Haven Group for website design, app development, or digital services, we collect:

 Contact Information: Name, email address, phone number, and physical/business address.

 Account & Financial Details: Billing address, invoicing history, and payment details.

 Project Assets: Client credentials, database assets, branding files, and communications.

B. Users of Mobile Applications Published by Haven Group

For mobile applications we develop and publish on the Apple App Store (including specialized applications such as private dating platforms), we may collect the following data depending on the specific app's features:

 Account Profile Data: Name, email, phone number, date of birth, photos, bio details, and user-selected preferences (e.g., matching or community options).

 Verification Data (3-Step Identity Verification):

 SMS Verification: Phone number used to send one-time security passcodes.

 Government ID Verification: Identity documents (e.g., Driver's License or Passport) used for facial matching and age verification via secure third-party integration. Raw identity document files are discarded immediately following verification.

 Liveness/Selfie Check: Real-time video/photo prompts to confirm the account holder matches their profile images.

 User-Generated Content & Interactions: Direct messages, media uploads, matches, feedback, and user interactions within the application.

 Technical & Device Information: IP address, unique device identifiers, operating system version, app version, and crash diagnostic logs.

 Location Information: Approximate or precise location data, strictly when explicitly allowed by device permission settings for location-based app functionality.

3. How We Use Your Information

We process personal data only for legitimate business and operational purposes, including to:

 Build, maintain, and host websites and mobile applications for Haven Group and our clients.

 Administer user accounts, facilitate app connectivity, and process account registrations.

 Execute identity verification workflows to ensure network security, prevent underage access, and stop fraudulent profiles.

 Respond to customer inquiries, provide technical support, and process billing transactions.

 Maintain software performance, diagnose technical errors, and secure our hosting infrastructure.

4. How Data Is Shared

We do not sell personal data, profile information, or client data to third parties or data brokers.

We share data only under the following limited conditions:

 Infrastructure & Service Vendors: We use trusted third-party providers for secure cloud hosting, database management, SMS verification, identity verification, and payment processing.

 Legal Requirements: We may disclose information if required by law, court order, regulatory authority, or to protect the safety and legal rights of Haven Group and our users.

 Client App Management: Where Haven Group develops an application on behalf of a third-party client, data handling adheres strictly to the project agreement and relevant privacy regulations.

5. Security & Data Retention

 Security Safeguards: We implement robust administrative, physical, and technical measures—including TLS transport encryption and encrypted database storage—to protect data against unauthorized access, alteration, or loss.

 Identity Verification Data: Verification data (such as temporary selfie checks or government ID comparisons) is purged or permanently anonymized immediately after the verification result is rendered.

 Account Retention & Deletion: App users can request account deletion directly within mobile app settings or by contacting us. Upon deletion, personal account data is permanently removed from active databases within 30 days, except where retention is required by law or for safety compliance.

6. Your Rights

Subject to applicable local privacy regulations (including the New Zealand Privacy Act 2020), you have the right to:

 Access the personal information Haven Group holds about you.

 Request corrections to inaccurate or out-of-date personal information.

 Request deletion of your personal data or account profile.

To exercise any of these rights, contact our team at privacy@havengroup.co.nz.

7. Contact Us

For questions or concerns regarding this Privacy Policy or our software practices:

Haven Group

Email: havengroup.apps@gmail.com

Website: https://www.havengroup.nz

App Store Connect Privacy Setup

When configuring the App Privacy section in App Store Connect for apps using this framework:

1. Under Data Collection, select the data types your app collects (Contact Info, User Content, Identifiers, Sensitive Info, Location).

2. Select "Linked to the User" for account-based features.

3. Select "No" for tracking user data across third-party apps/websites (unless you run third-party tracking ad networks).